If you are concerned about an equine the list below gives you information and contact details of organisations you can speak to.
Areas Covered – Herefordshire, Humberside, Lincolnshire, Nottinghamshire, Yorkshire, Wales
Help line – 01427 788464 Hours of Operation 8am to 4pm Monday to Friday
Emergency welfare concerns may be reported on the main number out of working hours however non-urgent calls made out of working hours will be dealt with the following working day. Where the welfare concern relates to an animal that is not located in the counties mentioned above, the caller will be redirected to another appropriate organisation in their area.
The British Horse Society
Areas Covered – Anywhere in the UK
Help Line – 02476 840575 Hours of Operation – 8.35am to 5pm Monday to Thursday, 8.35am to 3pm Friday
Calls made out of office hours will be dealt with the following working day. BHS Welfare Officers are not restricted to normal working hours and therefore may be able to attend out of hours.
The Horse Trust
Areas Covered – Home Counties
Help Line – 01494 488464 Hours of Operation – 8.30 to 4.30 Monday to Friday
Where the welfare concern relates to an animal that is not located in the Home Counties, the caller will be redirected to another appropriate organisation in their area.
Areas Covered – South West
Help Line – 01275 832067 Hours of Operation – 8.00am to 5pm Monday to Friday
Areas Covered – London, South East, Northern England, Midlands, East Anglia
Help Line – 01508 481008 Hours of Operation - 9.00am to 5pm Monday to Friday
Out of hours emergency – 07747 444704
Areas Covered – England and Wales
Help Line – 0300 1234 999 Hours of Operation – 24 hour cruelty and advice line seven days a week
Inspectors will attend emergencies that occur out of hours or at weekends however resources are reduced at these times.
World Horse Welfare
Areas Covered – UK
Help Line – 08000 480180 Hours of Operation - 8am to 6.30pm Monday to Friday
Emergency calls falling outside these times will be referred to another appropriate organisation.
The Donkey Sanctuary
Areas Covered – Scotland, North East and Northern Ireland, East of England, North and Mid-Wales, Midlands, Cumbria, Lancashire, Yorkshire, Cleveland, South and South East, South West England and South Wales
Help Line – Scotland, North East and Northern Ireland – 07717 814946
Help Line – East of England 07836 756117
Help Line – North & Mid-Wales, Midlands, Cumbria, Lancashire, Yorkshire, Cleveland – 07850 963563
Help Line – South, South East England – 07770 683767
Help Line – South West England, South Wales – 07768 336912
Hours of Operation – Inspectors are available to investigate donkey welfare complaints 24hours a day, seven days a week
To report a welfare problem contact the Donkey Sanctuary main switchboard on 01395 578222 or one of the regional welfare representatives (contact numbers below).The main switchboard number has voicemail. Each listed Regional Welfare Officer is responsible for a particular region and has on average 12 Area Welfare Officers who are always available.
Areas Covered – Northern England
Help Line – 01282 455992 Hours of Operation – 24 hours – answer phone service in operation
Crosskennan Lane Animal Sanctuary
Areas Covered – Northern Ireland
Help Line – 02894 465384 Hours of Operation -6am to 12am answer phone, 7 days a week
The British Horseracing Authority
If a member of the public observes a non-urgent welfare case involving a Thoroughbred racehorse in training they should contact Race immediately on 08000 852580
If a serious welfare problem involving a Thoroughbred racehorse in training is observed out of office hours it should be reported to the RSPCA.