If you are concerned about an equine the list below gives you information and contact
details of organisations you can speak to.
Bransby Horses Rescue and Welfare
Areas Covered – Humberside, Lincolnshire, Nottinghamshire, Yorkshire,
Help line – 01427 787369
Hours of Operation 8am to 4.30pm Monday to Friday
Emergency welfare concerns may be reported on the main number out of working
hours, however non-urgent calls made out of working hours will be dealt with the
following working day.
The British Horse Society
Areas Covered – Anywhere in the UK
Help Line – 02476 840517
Hours of Operation – 8.35am to 5pm Monday to Thursday, 8.35am to 3pm Friday
Calls made out of office hours will be dealt with the following working day. BHS Welfare Officers are not restricted to normal working hours and therefore may be able to attend out of hours.
The Horse Trust
Areas Covered – Home Counties
Help Line – 01494 488464
Hours of Operation – 8.30 to 4.30 Monday to Friday
Where the welfare concern relates to an animal that is not located in the Home
Counties, the caller will be redirected to another appropriate organisation in their area.
Areas Covered – South West
Help Line – 01275 832067
Hours of Operation – 8.00am to 5pm Monday to Friday
Areas Covered – London, South East, Northern England, Midlands, East Anglia
Help Line – 01508 481008
Hours of Operation – 9.00am to 5pm Monday to Friday
Out of hours emergency – 07747 444704
Areas Covered – England and Wales
Help Line – 0300 1234 999
Hours of Operation – 24 hour cruelty and advice line seven days a week
Inspectors will attend emergencies that occur out of hours or at weekends however
resources are reduced at these times.
World Horse Welfare
Areas Covered – Great Britain
Help Line – 0300 333 6000
Hours of Operation – 8am to 5.30pm Monday to Friday
Emergency calls falling outside these times will be referred to another appropriate
The Donkey Sanctuary
Areas Covered – UK
Help Line – For any welfare concerns of a donkey in the UK, please contact our welfare team or call 01395 578222.
Hours of Operation – 8.30-4.30 Monday to Friday with emergency cover outside of
normal working hours
If you are a donkey owner and are concerned about their health, please contact your vet immediately or alternatively please follow the link
The Donkey Sanctuary
Areas Covered – Northern England
Help Line – 01282 455992
Hours of Operation – 24 hours – answer phone service in operation
Crosskennan Lane Animal Sanctuary
Areas Covered – Northern Ireland
Help Line – 02894 465384
Hours of Operation -6am to 12am answer phone, 7 days a week
The British Horseracing Authority
If a member of the public observes a non-urgent welfare case involving a Thoroughbred racehorse in training they should contact Race immediately on 08000 852580
If a serious welfare problem involving a Thoroughbred racehorse in training is observed out of office hours it should be reported to the RSPCA.